Patient Experience

At Cooper St Dental, Double Bay, we are committed to providing you with the most professional and caring service we possibly can. Our team is dedicated to ensuring your experience with us is highly enjoyable, informative and that you leave satisfied with the level of expertise provided.

During your first visit to Cooper St Dental, you will be greeted by reception and prompted to fill out a dental and health history record. This record is to ensure we have a history of your previous dental work and also any medication you may be on or medication you may be allergic to. All of this information is held in strict confidence and is used to help provide our dentists withthe information necessary to give you a complete examination. After completion of this form, Dr Gnesin will provide a full comprehensive examination, x-rays and possibly a clean. This will be followed up at a later stage with any treatment required.

As this is your first consultation, our dentists need to assess your current dental situation and ensure that they thoroughly examine your gums and teeth. We do not include cleaning or polishing in your first appointment, however during the assessment our dentists will advise you on problem areas and possible treatment options you may undertake.

Patient Payment Plans

At Cooper St Dental we strive to ensure that the treatment you receive is of the highest quality possible. At times many dental procedures can be costly, even unexpected. It is for this reason we offer a range of flexible payment options including ZipPay, Openpay and MiFund.

Health Funds

Cooper St Dental accepts payments from health funds. If you are a member of a health fund that covers dental, simply swipe your card in one of our HICAPS machine and all that you need to pay is the difference.

Medicare Teen Dental Plan

At our practice we understand the importance of developing health dental habits at and early age to help protect your teeth for the long term. For this reason our practice proudly participates in the Medicare Teen Dental Plan program to provide assistance to families, helping to keep teenagers in good oral health and encourage the development of effective dental habits for the long term.

Click here to learn more.

Special Care for Anxious Patients

Our friendly staff understand that many patients may feel anxious about visiting the dentist and we are highly experienced in making your visit as stress free as possible. To learn more about what services we offer for anxious patients, please visit our page here.


You can now get the treatment you need today and pay overtime with an Openpay Payment Plan at eligible Bupa Dental clinics.

Openpay is a modern payment plan with no interest. Openpay provides flexible payment plans for all trips to the dentist from general check- ups and cleans, to major dental treatments.

You can use a payment plan to pay for the full treatment or to cover a gap left after claiming. These payment plans include options such as 20% deposit for amounts between $100 and $5,000, and repayment terms that extend from 2 months out to 24 months*

Find out more here.